At Daily RemindHER™, we take pride in the quality of our products. Every order is carefully inspected before shipment to ensure it arrives in excellent condition. Final Sale Items Due to the nature of our beauty, personal care, and wellness products, the following items are final sale and cannot be returned, exchanged, or refunded, except where required by applicable law: ● Skincare products ● Body care products ● Perfumes ● Body oils ● Lip products ● Candles ● Any product that has been opened, used, altered, or damaged after delivery These restrictions help protect the health, safety, and integrity of our products for all customers. Handbags & Accessories Eligible handbags and accessories may be returned within 14 calendar days of the documented delivery date. To qualify for a return, the item must: ● Be unused and unworn ● Be in its original condition ● Include all original packaging, tags, dust bags, and accessories ● Be free of odors, stains, pet hair, smoke, damage, or alterations Customers are responsible for return shipping costs unless the return is the result of our error, including receiving a damaged or incorrect item. We recommend using a trackable shipping method, as Daily RemindHER™ is not responsible for returned packages that are lost or damaged during transit. Damaged or Incorrect Orders If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of the documented delivery date. To help us resolve your claim promptly, please include: ● Your order number ● A description of the issue ● Clear photographs of the item ● Clear photographs of the shipping box and packaging Failure to report damaged or incorrect items within 48 hours may limit our ability to process your request. Refunds Once your returned item has been received and inspected, we will notify you of the status of your refund. If approved, refunds will be issued to the original payment method used for the purchase. Please allow your financial institution additional time to process and post the refund. Original shipping charges are non-refundable unless otherwise required by applicable law. Refused Returns We reserve the right to refuse any return that: ● Does not meet the conditions outlined in this policy ● Shows evidence of use, wear, damage, or alteration ● Appears fraudulent or abusive If a return is refused, the merchandise may be returned to the customer at the customer's expense.
